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Technicians can be assigned work orders by a scheduler.These work orders are comprised of one to may work items. Some Work Items are supported in MetaField (Soil Nuclear Gauge Testing, Concrete Cast Cylinders, Activities, etc.). MetaField also allows your organization to add Work Items that are not currently supported in the application. Once a Scheduler assigns you a Work Order, you will see it at the top of the screen under "New Assignments". Once you accept the Work Order, it will display under My Work Items.
My Assignments: New Assignments
- When you open My Assignments from the main Field menu, if you have any Work Orders submitted to you they will appear in the New Assignments portion at the top of your screen.
- Selecting the + icon will expand Work Order so you can view more details as well as allow you to Accept or Decline the Work Order.
- If you choose to Decline the Work Order, you may optionally add comments back to the scheduler.
- If you choose to Accept the Work Order, the work order will move to the My Work Items portion of your screen.
- Optionally, you can view Project Information and Project Documents from this screen.
My Assignments: My Work Items
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Work Order - As Available
Sometimes a Work Order needs to be completed on a specific day, but the time is discretionary. To accomodate these situations, your scheduler may mark the Work Order "As Available".
Work Order Email Alerts
If your user record in administration has been configured to include an email address, you can receive email alerts when a new assignment is submitted to you as well as when specific fields (such as date and time) are changed by your scheduler.
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