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Once the named users are identified, Agile Frameworks will establish the user accounts in the support portal. An email will be sent to the named users with a link to access the portal. The first time a named user accesses the support portal, they will need to supply a full name and a password.
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Main Support Portal
The main support portal provides access to both our application help and options to submit a support ticket with our support team. The top three options are for the three Agile Frameworks products - MetaField, AgilePort and Agile Stamp. Use the appropriate options to raise requests related to questions or problems you may be experiencing with these three products. The Product Change Request (PCR) option is used to raise feature requests / modifications across all of our products. The General Inquiry option is for questions or comments outside of the other options.
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To search our application help, simply type a search phrase in the "What do you need help with?" box. A listing of related knowledgebase articles will be returned from our Help system.
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Select the appropriate product support link and fill out the resulting form.
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Select the Product Change Request (PCR) link and fill out the resulting form.
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