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- When you are reviewing your Work Orders, you will notice that the system provides the number of hours leading up to the start time or after the end time.
- If your Work Order is in the future, the system will display the number in black font and provide you a countdown to when your Work Order is scheduled to begin.
- If the time is between the start and end times for your Work Order, the system will display the number of hours until the end time in green font.
- If the time is past the end time for your Work Order, the system will display the number of hours past the end time in red font.
Sometimes a Work Order needs to be completed on a specific day, but the time is discretionary. To accommodate these situations, your scheduler may mark the Work Order "As Available".
Work Order - Multiple technicians assigned
Sometimes the same work needs to be completed by multiple technicians. To accommodate this, your scheduler may schedule multiple technicians within the same work order. If multiple technicians are scheduled on the same work order, they will be all listed in My Assignments.
If you choose to select Work Canceled, you will have the option to just cancel the work for yourself, or for all technicians assigned to the work order.
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