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  • Resulting CSV file must contain a header row with the fields / field (column) names outlined in the following table.
  • Columns should be in the exact order below.
  • File should be transmitted as a CSV file (not as an Excel file).
OrderFieldRequiredFormat / LimitsDescription
1ProjectNumberYesText (127 max)MetaField's Project Number for the project the work is for - must match MetaField
2StartDateYesyyyy-mm-dd

Date the work is scheduled to be performed / due

3

AsAvailable

Yes0/1, TRUE/FALSE, True/False

Indication if the work order is assigned to a time (AsAvailable = FALSE) or if the work order is performed as technicians are available that day / no set time (AsAvailable = TRUE)

4StartTimeConditionallyhh:mm

Starting time for the work

Only required / supply if AsAvailable = FALSE

5DurationHoursConditionallyInteger (2 characters max)

Duration of work in hours

Only required / supply if AsAvailable = FALSE

6DurationMinutesConditionallyInteger (2 characters max)

Duration of work in minutes

Only required / supply if AsAvailable = FALSE

7WorkItemYesString (Concatenation of Names if multiples)

MetaField's Work Item Name

If multiple work items are associated with a work order, separate the work item ID list by | (pipes) with no spaces surrounding the pipes. For example:

Work Item A|Work Item B|Work Item C

String contained in "     " if commas exist in text string.

8LocationNoText (Long String)

Location of the work - could be a concatenation of multiple data points related to the work being performed (asset information, physical location, etc.)

String contained in "     " if commas exist in text string. Line breaks inserted by including a | at the end of a line. Do not put spaces on either side of the | to prevent extra spaces from being inserted.

Text String 1|Text String 2|Text String 3 results in...

Text String 1
Text String 2
Text String 3

9NotesForTechnicianNoText (Long String)

Notes / supporting information for the technician to be aware of - could be a concatenation of multiple data points

String contained in "     " if commas exist in text string. Line breaks inserted by including a | at the end of a line. Do not put spaces on either side of the | to prevent extra spaces from being inserted.

Text String 1|Text String 2|Text String 3 results in...

Text String 1
Text String 2
Text String 3

10NotesForSchedulerNoText (Long String)

Notes / supporting information for the scheduler to be aware of - could be a concatenation of multiple data points

String contained in "     " if commas exist in text string. Line breaks inserted by including a | at the end of a line. Do not put spaces on either side of the | to prevent extra spaces from being inserted.

Text String 1|Text String 2|Text String 3 results in...

Text String 1
Text String 2
Text String 3

11RequestedByNoText (100 characters max)

Name of the person requesting the work

"Bulk Import" or similar could be passed to denote the work orders created using the bulk import script.

12PhoneNumberNoText (63 Max)

Phone number of the person requesting the work

999-999-9999 format

13RequestedDateTimeNo

yyyy-mm-dd hh:mm

Date and time the work was requested

14TechnicianNoString

MetaField User's (Field Technician) Email Address

If multiple technicians are associated with a work order, separate the email address list by | (pipes). Do not put spaces on either side of the | to prevent extra spaces from being inserted. For example:

user1@company.com|user2@company.com

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