Project Setup - Clients and Contacts
Table of Contents |
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Purpose
The Clients and Contacts section within Project Setup allows you to add, edit and view client/Contact information. This information will be used throughout MetaField.
Project Search
- When you first access Clients and Contacts, you will be taken to a screen that contains your recently viewed clients. Â
- This screen also allows you to search for other clients you may be interested in. Â
- Clicking on edit icon will open the client record.
- Selecting New Client will open the screen to add a new client record.
- Selecting Upload Clients will allow you to import client records via a csv file.
Adding a Client
If you need to add a new client, click the New Client button from the Client Search screen. Complete all required fields and select Save.
Field | Description |
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Client Name |
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Address |
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Phone Number |
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Comments |
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Note for Customers with a Hybrid Model of MetaField
Each client record has an optional field called External Id. For customers using MetaField in a hybrid model - using both Project Setup and an external ERP system - this field contains the id of the client in the ERP system. If the record is imported from your ERP system through the adapter you should do nothing with this field. If you are manually entering the client record either through the UI or an upload you should include the id of the client in the ERP system so that the adapter will associate the records in both systems.
Uploading Clients
In addition to adding clients manually, you can also import clients directly into MetaField by using the Upload Clients button. Â To upload clients, follow the steps below.
FireFox Browser
If you are using FireFox there is a known issue preventing the uploading of files. You will need to use a different browser, such as Chrome or Internet Explorer, to perform this function.
Step | Description | Example |
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1. | From the MetaField Project Setup > Clients and Contacts search screen, select Upload Clients. | |
2. | An Upload dialog box will open. Client Upload File Structure Keep the following items in mind when creating your client file:
If you are creating your CSV file by opening/editing in Excel and saving in csv format, wrapping text that contains commas in quotes is not needed. | |
3. | Once the file name displays in the Upload dialog box, select Save. Duplicate Client Records While uploading client records, MetaField will not upload Clients that may be duplicate records. During this process, it looks records that match the Client name and Address exactly. If duplicate records are found, you will be prompted and can view the duplicate records at the end of the upload process. |
Upload Sample Data
The attachment below, is an example of a properly formatted file, ready for Upload.
Select File
Editing Clients
Select the pencil icon on the left side of the grid to edit any client information.
Adding a Contact
Once a Client has been added, contacts can be added to the client record. To add a contact, click the edit icon next to the client record, navigate to the Contacts tab on the edit page, and click the Add Contact button. Complete all required fields and select Save.
Field | Description |
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First Name |
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Last Name |
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E-mail Address |
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Work Phone |
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Contact Comments |
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Editing a Contact
Select the pencil icon on the left side of the grid to edit any contact information.
Uploading Contacts
In addition to adding contacts manually, you can also import contacts directly into MetaField by using the Upload Contacts button.  To upload contacts, follow the steps below.
FireFox Browser
If you are using FireFox there is a known issue preventing the uploading of files. You will need to use a different browser, such as Chrome or Internet Explorer, to perform this function.
Step | Description | Example |
---|---|---|
1 | From the MetaField Project Setup > Edit Client > contacts screen, select Upload Contacts. | |
2 | An Upload dialog box will open. Contact Upload File Structure Keep the following items in mind when creating your contact file:
If you are creating your CSV file by opening/editing in Excel and saving in csv format, wrapping text that contains commas in quotes is not needed. | |
3 | Once the file name displays in the Upload dialog box, select Save. Duplicate Contact Records While uploading contact records, MetaField will not upload Contacts that may be duplicate records. During this process, it looks for records that match the Contact name exactly. If duplicate records are found, you will be prompted and can view the duplicate records at the end of the upload process. |
Extracting Clients
Extract list of clients created via .csv extract.
Step | Description |
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1. | From the MetaField Client Setup Search screen, select Extract Client Data. |
2. | Define email address for the extract to be sent to. |
3. | Select Client, Contact or Collaborator extract to create. |
4. | Check email and follow link to download extract file. |
Viewing Client history
To view client history, click on the calendar icon in the bottom right corner to see details.